Frequently Asked Questions
Everything you need to know about our jewelry and accessories.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Once shipped, domestic orders typically arrive within 3-7 business days depending on the shipping method selected at checkout.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unworn items in their original packaging within 30 days of delivery for a full refund or exchange.
Are your pins and jewelry nickel-free?
Yes, we prioritize quality and safety. Our enamel pins and jewelry are made from high-quality metals and are lead and nickel-free to ensure they are safe for sensitive skin.
Do you ship internationally?
We certainly do! We ship to most countries worldwide. Please note that international customers are responsible for any customs fees, taxes, or duties imposed by their local government.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress in real-time.
What should I do if my item arrives damaged?
We take great care in packaging, but accidents happen. If your item arrives damaged, please email our support team with a photo of the product within 48 hours of delivery, and we will send a replacement immediately.